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Systems Engineer

Work Location: Tampines
5 Days Work-Week
Industry: IT Security

Responsibilities:

  • Administrator for monitoring and ITSM tools
  • Implement and deliver monitoring and ITSM solutions
  • Point of contact for monitoring tool or ITSM related interactions
  • Work together with other teams and customers to understand their needs
  • Create and maintain documentation on configurations
  • Keeping updated on product enhancement and assess the suitability upgrades
  • Log support tickets to product vendors for issues, defects then promptly following through
  • Be part of a team that strives towards 100% system availability

Requirements:

  • Diploma/Degree in Computer Studies/Science
  • Detail-oriented and proficient in troubleshooting
  • Ability to work and communicate effectively in a team environment
  • Comfortable in a fast-pace environment, working across multiple platforms
  • Experience in configuring, supporting and integrating monitoring & ticketing tools for network
  • Familiarity with ITSM and ITOM
  • Knowledge of scripting language and UNIX is a plus
  • Good to have ITIL V3, Service Now, DX UIM and Solarwinds Certification



*Only shortlisted candidates will be notified.

How to apply:
Interested applicants kindly attach your resume with your application below and be sure to state your expected salary, last drawn salary and earliest availability. Please call 6789 1778 for more information.

EA Personnel: Shiela Joseph
EA Reg ID: R1986902
EA Licence No: 01C3135

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